Shoff Darby Insurance Agency

Complete Insurance
Complete Service
Complete Trust Since 1887
488 Main Avenue, 3rd Floor
Norwalk, CT 06851
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Client Services

Our knowledgeable and helpful agents are ready to help you with all of your insurance needs. Feel free to use our online service center below or contact one of our five offices directly.

Auto insurance policies

General service requests

Helpful links

Mobile

Bookmark our mobile website on your phone for quick & easy access to important claims and accident info. learn more »

News

Burglary Prevention: Should You Leave the Lights On? (Dec 2) — It seems like a no-brainer to leave the lights on outside your home to deter burglars while you’re away (or even while you’re asleep). But does that... read more »

Claims

Need help filing your claim?

Contact our Claims Department: 800-540-9361 or

Looking for payment info? Scroll down

CompanyPhoneWebsite
Personal
American Collectors 800-360-2277www.americancollectors.com
Andover Companies 800-225-0770
Bunker Hill Insurance 888-472-5246
Central Mutual Insurance 888-263-2924www.central-insurance.com
Chubb 800-252-4670www.chubb.com
Encompass Insurance 800-588-7400www.encompassinsurance.com
Foremost Insurance 800-527-3907www.foremost.com
Hanover Insurance Group 800-628-0250www.hanover.com
Harleysville Insurance 800-892-8877www.harleysvillegroup.com
Liberty Mutualclaims-insurance.libertymutual.com
MAPFRE
MetLife 800-638-5433www.metlife.com
Narragansett Bay Insurance Company 800-343-3375www.nbic.com
NLC 866-675-7978www.nlcinsurance.com
NY Central Mutual 888-234-6926www.nycm.com
PersonalUmbrella.com
Plymouth Rock 888-324-1620ww1.prac.com
Progressive 800-274-4499www.progressiveagent.com
PURE 888-813-7873www.pureinsurance.com
QBE Insurance Group
Quincy Mutual 800-490-0047www.quincymutual.com
RLI 800-444-0406www.rlicorp.com
Safeco 800-332-3226www.safeco.com
Selective 866-455-9969customer1.selectiveinsurance.com
The Hartford 800-243-5860www.thehartford.com
Travelers 800-252-4633mytravelers.com
Utica First 800-456-4556
Business
Acadia Insurance 800-773-4300www.acadiainsurance.com
Ace Insurance 800-945-7461www.acegroup.com
Am Trust North America
Andover Companies 800-225-0770
Applied Underwriters 877-234-4420
Central Mutual Insurance 888-263-2924www.central-insurance.com
Chubb 800-252-4670www.chubb.com
CNA 877-262-2727www.cna.com
EMC Insurance Companies 888-362-2255www.emcins.com
Great American Insurance Group 888-290-3706
Guard 888-639-2567
Hanover Insurance Group 800-628-0250www.hanover.com
Harleysville Insurance 800-892-8877www.harleysvillegroup.com
MAPFRE
MetLife 800-638-5433www.metlife.com
NY Central Mutual 888-234-6926www.nycm.com
Old Republic Surety Company 800-217-1792
Philadelphia Insurance 800-765-9749www.phly.com
QBE Insurance Group
Quincy Mutual 800-490-0047www.quincymutual.com
RLI 800-444-0406www.rlicorp.com
Selective 866-455-9969customer1.selectiveinsurance.com
The Hartford 800-243-5860www.thehartford.com
Utica First 800-456-4556
Zurich Insurance 800-987-3373webclaims.zurichna.com

Don't see your insurance company? View the full list of insurance companies we represent


Payments

Have a billing question for our agency?

Contact our Billing Department: 800-540-9361 or

CompanyAddressPhone / Website
Personal
American Collectors P.O. Box 8343
Cherry Hill, NJ 08002-0343
800-360-2277
americancollectors.com
Andover Companies The Andover Companies
95 Old River Road
Andover, MA 01810-1078
800-225-0770
vuebill.com
Bunker Hill Insurance Payment Processing Center
P.O. Box 55934
Boston, MA 02205-5934
866-322-2442
bunkerhillins.com
Central Mutual Insurance P.O. Box 351
Van Wert, Ohio 45891
800-786-9052
central-insurance.com
Chubb Chubb Group of Insurance Companies
P.O. Box 7247-0180
Philadelphia, PA 19170-0180
800-322-1341
chubb.com
Encompass Insurance P.O. Box 660679
Dallas, TX 75266
866-430-2916
encompassinsurance.com
Foremost Insurance P.O. Box 0915
Carol Stream, IL 60132-0915
800-532-4221
foremost.com
Hanover Insurance Group PO Box 580045
Charlotte, NC 28258-0045
800-573-1187
billmatrix.com
Harleysville Insurance Harleysville Insurance
Processing Center
P.O. Box 37712
Philadelphia, PA 19101-5012
866-665-4992
billmatrix.com
Liberty Mutual Liberty Mutual Group
ATTN: Remittance Processing
100 Liberty Way
Dover, NH 03821-7500
800-824-7317
libertymutual.com
MAPFRE
MetLife P.O. Box 41753
Philadelphia, PA 19101-1753
888-390-0811
metlife.com
Narragansett Bay Insurance CompanyRegular payments
P.O. Box 820
Pawtucket, RI 02862-0820
Overnight payments
25 Maple Street
Pawtucket, RI 02860-2104
800-343-3375
nbic.com
NLC 860-887-3553
vuebill.com
NY Central Mutual 1899 Central Plaza East
Edmeston, NY 13335-1899
888-234-6926
nycm.com
PersonalUmbrella.com P.O. Box 88586
Emeryville, CA 94662-0586
Plymouth Rock Plymouth Rock Assurance Corporation
P.O. Box 856751
Louisville, KY 40285-6751
866-353-6292
prac.com
Progressive P.O. Box 4640
Carol Stream, IL 60197-9601
800-888-7764
progressiveagent.com
PURE 888-813-7873
princetonecom.com
QBE Insurance Group
Quincy Mutual Box 699150
Quincy, MA 02269-9150
866-361-2795
princetonecom.com
RLI
Safeco P.O. Box 6476
Carol Stream, IL 60197-6476
800-332-3226
safeco.com
Selective Selective Insurance Company of America
Box 371468
Pittsburgh, PA 15250-7468
888-974-7400
selectiveinsurance.com
The Hartford P.O. Box 2917
Hartford, CT 06192
800-624-5578
thehartford.com
Travelers One Tower Square
Hartford, CT 06183-1001
877-878-2468
mytravelers.com
Utica First 800-456-4556
uticafirst.com
Business
Acadia Insurance P. O. Box 10159
Albany, NY 12201-5159
800-773-4300
Ace Insurance ACE PRS
P.O. Box 94836
Cleveland, OH 44101-4836
800-444-6161
billerweb.com
Am Trust North America
Andover Companies The Andover Companies
95 Old River Road
Andover, MA 01810-1078
800-225-0770
vuebill.com
Applied Underwriters
Central Mutual Insurance P.O. Box 351
Van Wert, Ohio 45891
800-786-9052
central-insurance.com
Chubb Chubb Group of Insurance Companies
P.O. Box 7247-0180
Philadelphia, PA 19170-0180
800-322-1341
chubb.com
CNA P.O. Box 790094
St.Louis, MO 63179-0094
877-276-7507
EMC Insurance Companies P.O. Box 219225
Kansas City, MO 64121-9225
emcins.com
Great American Insurance Group
Guard
Hanover Insurance Group PO Box 580045
Charlotte, NC 28258-0045
800-573-1187
billmatrix.com
Harleysville Insurance Harleysville Insurance
Processing Center
P.O. Box 37712
Philadelphia, PA 19101-5012
866-665-4992
billmatrix.com
MAPFRE
MetLife P.O. Box 41753
Philadelphia, PA 19101-1753
888-390-0811
metlife.com
NY Central Mutual 1899 Central Plaza East
Edmeston, NY 13335-1899
888-234-6926
nycm.com
Old Republic Surety Company P.O. Box 1635
Milwaukee, WI 53201
800-217-1792
Philadelphia Insurance Philadelphia Insurance Companies
P.O. Box 70251
Philadelphia, PA 19176-0251
phly.com
QBE Insurance Group
Quincy Mutual Box 699150
Quincy, MA 02269-9150
866-361-2795
princetonecom.com
RLI
Selective Selective Insurance Company of America
Box 371468
Pittsburgh, PA 15250-7468
888-974-7400
selectiveinsurance.com
The Hartford P.O. Box 2917
Hartford, CT 06192
800-624-5578
thehartford.com
Utica First 800-456-4556
uticafirst.com
Zurich Insurance 8712 Innovation Way
Chicago, IL 60682-0087
800-332-6641
billerweb.com

Don't see your insurance company? View the full list of insurance companies we represent

Corporate Office
488 Main Avenue, 3rd Floor
Norwalk, CT 06851
203-354-6200
Staff, Map & Directions »
Stamford Office
2777 Summer Street Suite 207
Stamford, CT 06905
203-327-2424
Staff, Map & Directions »
Fairfield Office
200 Mill Plain Road
Fairfield, CT 06824
203-259-8308
Staff, Map & Directions »
Trumbull Office
100 Technology Drive
Trumbull, CT 06611
203-445-2100
Staff, Map & Directions »
North Haven Office
250 State Street
North Haven, CT 06473
203-288-7305
Staff, Map & Directions »

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