Shoff Darby Insurance Agency

Complete Insurance
Complete Service
Complete Trust Since 1887

Our main office

488 Main Avenue, 3rd Floor
Norwalk, CT 06851
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Client Services

Our knowledgeable and helpful agents are ready to help you with all of your insurance needs. Feel free to use our online service center below or contact one of our five offices directly.

Auto insurance policies

General service requests

Helpful links

Mobile

Bookmark our mobile website on your phone for quick & easy access to important claims and accident info. learn more »

News

Holiday Safety Tips for Your Four-Legged Friends (Dec 5) — As a nation, our pets are like family, so let's make sure they enjoy the holidays with us while staying safe. As a general rule of thumb, always... read more »

Claims

Need help filing your claim?

Contact our Claims Department: 800-540-9361 or

Looking for payment info? Scroll down

CompanyPhoneWebsite
Personal
American Collectors 800-360-2277www.americancollectors.com
Andover Companies 800-225-0770
Central Mutual Insurance 888-263-2924www.central-insurance.com
Chartis 888-760-9195www.chartisinsurance.com
Chubb 800-252-4670www.chubb.com
Coverys
Encompass Insurance 800-588-7400www.encompassinsurance.com
Farmers 800-435-7764www.farmers.com
Fireman's Fund 888-347-3428www.firemansfund.com
Grange Insurance 800-445-3030www.grangeinsurance.com
Hanover Insurance Group 800-628-0250www.hanover.com
Ironshore
Kemper InsuranceReport new
888-252-2799
Check on existing
800-321-5344
www.ekemper.com
Liberty Mutualclaims-insurance.libertymutual.com
MetLife 800-638-5433www.metlife.com
MiddleOak 800-225-2533www.middleoak.com
NLC 866-675-7978www.nlcinsurance.com
NY Central Mutual 888-234-6926www.nycm.com
PersonalUmbrella.com
Progressive 800-274-4499www.progressiveagent.com
Quincy Mutual 800-490-0047www.quincymutual.com
RLI 800-444-0406www.rlicorp.com
Safeco 800-332-3226www.safeco.com
Selective 866-455-9969customer1.selectiveinsurance.com
The Hartford 800-243-5860www.thehartford.com
Travelers 800-252-4633mytravelers.com
Unitrin Specialty 800-234-3606www.unitrinspecialty.com
Business
Acadia Insurance 800-773-4300www.acadiainsurance.com
Ace Insurance 800-945-7461www.acegroup.com
Andover Companies 800-225-0770
Central Mutual Insurance 888-263-2924www.central-insurance.com
Chartis 888-760-9195www.chartisinsurance.com
Chubb 800-252-4670www.chubb.com
CNA 877-262-2727www.cna.com
Fireman's Fund 888-347-3428www.firemansfund.com
GNY Insurance 212-683-9700www.gny.com
Grange Insurance 800-445-3030www.grangeinsurance.com
Great American Insurance Group 888-290-3706
Hanover Insurance Group 800-628-0250www.hanover.com
Magna Carta
MetLife 800-638-5433www.metlife.com
NY Central Mutual 888-234-6926www.nycm.com
Peerless Insurance 800-522-7152www.peerless-ins.com
Philadelphia Insurance 800-765-9749www.phly.com
Quincy Mutual 800-490-0047www.quincymutual.com
RLI 800-444-0406www.rlicorp.com
Selective 866-455-9969customer1.selectiveinsurance.com
The Hartford 800-243-5860www.thehartford.com
Zurich Insurance 800-987-3373webclaims.zurichna.com

Don't see your insurance company? View the full list of insurance companies we represent


Payments

Have a billing question for our agency?

Contact our Billing Department: 800-540-9361 or

CompanyAddressPhone / Website
Personal
American Collectors P.O. Box 8343
Cherry Hill, NJ 08002-0343
800-360-2277
americancollectors.com
Andover Companies The Andover Companies
95 Old River Road
Andover, MA 01810-1078
800-225-0770
vuebill.com
Central Mutual Insurance P.O. Box 351
Van Wert, Ohio 45891
800-786-9052
central-insurance.com
ChartisRegular payments
Private Client Group
PO Box 35423
Newark, NJ 07193-5423
Overnight Payments
JPMorgan Chase Lockbox: 35423
Attn: New York Image Lockbox Processing
4 Chase Metro Tech Center, 7th FL East
Brooklyn, NY 11245
866-856-6855
chartisinsurance.com
Chubb Chubb Group of Insurance Companies
P.O. Box 7247-0180
Philadelphia, PA 19170-0180
800-322-1341
chubb.com
Coverys
Encompass Insurance P.O. Box 660679
Dallas, TX 75266
866-430-2916
encompassinsurance.com
Farmers
Fireman's Fund CH 0162
Palantine, IL 60055-0162
866-386-3932
Grange Insurance 800-425-1100
grangeinsurance.com
Hanover Insurance Group PO Box 580045
Charlotte, NC 28258-0045
800-573-1187
billmatrix.com
Ironshore
Kemper InsuranceWith payment stub
Kemper Auto & Home
P.O. Box 550750
Jacksonville, FL 32255
Without payment stub
Kemper Auto & Home
P.O. Box 70839
Charlotte, NC 28272-0839
888-252-2799
ekemper.com
Liberty Mutual Liberty Mutual Group
ATTN: Remittance Processing
100 Liberty Way
Dover, NH 03821-7500
800-824-7317
libertymutual.com
MetLife P.O. Box 41753
Philadelphia, PA 19101-1753
888-390-0811
metlife.com
MiddleOak P. O. Box 981035
Boston, MA 02298-1035
NLC 860-887-3553
vuebill.com
NY Central Mutual 1899 Central Plaza East
Edmeston, NY 13335-1899
888-234-6926
nycm.com
PersonalUmbrella.com P.O. Box 88586
Emeryville, CA 94662-0586
Progressive P.O. Box 4640
Carol Stream, IL 60197-9601
800-888-7764
progressiveagent.com
Quincy Mutual Box 699150
Quincy, MA 02269-9150
866-361-2795
princetonecom.com
RLI
Safeco P.O. Box 6476
Carol Stream, IL 60197-6476
800-332-3226
safeco.com
Selective Selective Insurance Company of America
Box 371468
Pittsburgh, PA 15250-7468
888-974-7400
selectiveinsurance.com
The Hartford P.O. Box 2917
Hartford, CT 06192
800-624-5578
thehartford.com
Travelers One Tower Square
Hartford, CT 06183-1001
877-878-2468
mytravelers.com
Unitrin Specialty P.O. Box 660420
Dallas, TX 75266-0420
888-834-7780
unitrinspecialty.com
Business
Acadia Insurance P. O. Box 10159
Albany, NY 12201-5159
800-773-4300
Ace Insurance ACE PRS
P.O. Box 94836
Cleveland, OH 44101-4836
800-444-6161
billerweb.com
Andover Companies The Andover Companies
95 Old River Road
Andover, MA 01810-1078
800-225-0770
vuebill.com
Central Mutual Insurance P.O. Box 351
Van Wert, Ohio 45891
800-786-9052
central-insurance.com
ChartisRegular payments
Private Client Group
PO Box 35423
Newark, NJ 07193-5423
Overnight Payments
JPMorgan Chase Lockbox: 35423
Attn: New York Image Lockbox Processing
4 Chase Metro Tech Center, 7th FL East
Brooklyn, NY 11245
866-856-6855
chartisinsurance.com
Chubb Chubb Group of Insurance Companies
P.O. Box 7247-0180
Philadelphia, PA 19170-0180
800-322-1341
chubb.com
CNA P.O. Box 790094
St.Louis, MO 63179-0094
877-276-7507
Fireman's Fund CH 0162
Palantine, IL 60055-0162
866-386-3932
GNY Insurance
Grange Insurance 800-425-1100
grangeinsurance.com
Great American Insurance Group
Hanover Insurance Group PO Box 580045
Charlotte, NC 28258-0045
800-573-1187
billmatrix.com
Magna Carta
MetLife P.O. Box 41753
Philadelphia, PA 19101-1753
888-390-0811
metlife.com
NY Central Mutual 1899 Central Plaza East
Edmeston, NY 13335-1899
888-234-6926
nycm.com
Peerless Insurance P. O. Box 2051
Keene, NH 03431
800-228-7830
peerless-ins.com
Philadelphia Insurance Philadelphia Insurance Companies
P.O. Box 70251
Philadelphia, PA 19176-0251
phly.com
Quincy Mutual Box 699150
Quincy, MA 02269-9150
866-361-2795
princetonecom.com
RLI
Selective Selective Insurance Company of America
Box 371468
Pittsburgh, PA 15250-7468
888-974-7400
selectiveinsurance.com
The Hartford P.O. Box 2917
Hartford, CT 06192
800-624-5578
thehartford.com
Zurich Insurance 8712 Innovation Way
Chicago, IL 60682-0087
800-332-6641
billerweb.com

Don't see your insurance company? View the full list of insurance companies we represent

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